Contact us

Call us

You can call us on 0300 111 7000 between 8am and 8pm, Monday to Friday.

This number is also available for emergencies out of hours (8pm to 8am) every day, including weekends.

Email

You can email us at customerfirst@accordgroup.org.uk or click here to send a question, comment or complaint.

Visit or write:

Moseley and District Churches Housing Association
106 Alcester Road
Moseley
Birmingham
B13 8EF

Our office opening hours are Monday, Wednesday and Friday from 9am to 4pm, and Tuesday and Thursday from 9am to 1pm.

Fax

You can send a fax to us on 0121 442 5050.

Text Phone

You can also contact us via a text phone by dialling 18001 and then 0300 111 7000 to be connected. There are no additional charges; however, the duration of the call may be longer.

Language translation services

We can handle enquiries in 170 different languages. Please give the call advisor your request for the translation service when you call.

Call charges

Mobile phones: calls to 0300 111 7000 are charged at standard landline rates. Calls are free if callers have ‘free inclusive minutes’ as part of their package.

Landlines: calls are charged at the standard local rate for those dialling from 0121 locations and the standard national rates from elsewhere, e.g. 01922. Free local/national calls included in rental packages also apply when calling 0300 111 7000.